Privacy Policy

Emails

The only time Skullpturas will ever receive your direct identifiable information is if you make a purchase through this website. When you make a purchase we will record specific personal information about you - your name, postal address and email address. This is the only information we will receive and have on record. We need this information to send your order to your address and also to contact you via email when your order has been posted. This information will be emailed to us via our E-Commerce website and also via PayPal once your order has been confirmed.

Emails are retained long enough to ensure that if there are any shipping issues, they can still be investigated within Royal Mails time limit (i.e. lost parcels.) and PayPal's refund/claim limit. After this they are permanently deleted. All postage receipts containing postal address are shredded at this point also.

Skullpturas does not receive card details or payment information, as those are processed by the payment provider - in this case either PayPal or Stripe.

Our PayPal account and BigCartel account will keep your details in the database for 7 years maximum to abide by UK Tax Laws. These accounts are protected via passwords and multiple factor authentication in case of breach or usage from another device (mobile confirmation, pin-code confirmation and email confirmation).

You will receive an automated email once your order has been accepted, via our E-Commerce hosting site BigCartel. You will also receive an automated email via BigCartel with postage information once your order has been shipped. You will only receive an email directly from Skullpturas (either info@skullpturas.com or selina.skullpturas@gmail.com) should we need to discuss your order further (i.e. if there is a discrepancy in your postal address) to the email address submitted with your order.


Payments

The Payment methods we use are Stripe & PayPal (to process credit cards and accept payment via PayPal). PayPal / Stripe will have access to your personal and payment information, but we never will. When paying by credit/debit card, Skullpturas does not have any access to your card details, and never will.


Social Media

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that they provide and we do not control ourselves. To function their buttons generally know if you’re logged in. We do not have any access to that information, nor can we control how those networks use it. Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change). 

Some 3rd parties such as Facebook, Instagram and Twitter may know you visited our website if you came to us via a link from a Skullpturas post.

All social media accounts used for Skullpturas are protected via password and also external authentication - for example a mobile text message confirmation of usage, or a pin-code request.


Visitor Statistics

BigCartel and Google Analytics collect anonymous statistics about your visit. For example what pages you view within our site, how you arrived at our site and some basic information about your demographic such as location in the world, age group, gender. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site and the categories they fit in.

The information we collect from analytics helps us understand what parts of our sites are doing well, our main demographics and target audiences, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

Skullpturas is hosted via the e-commerce site BigCartel - which collects data on the amount of visitors we receive, but no data on specific customers. It also collects which of our products and categories are viewed the most.


Security & Devices

All information stored and used for Skullpturas is accessible via one laptop and one phone. These items are owned exclusively by the owner of Skullpturas - Selina Forster. Each device is password protected from start-up with only Selina knowing said passwords. No-one else has access to these devices.

The laptop used for Skullpturas has up-to-date Antivirus and Windows Firewall software. Ad-blockers re always activated and the computer is routinely checked for malware and scanned for spyware or viruses.

The phone used for Skullpturas has up-to-date Android encryption software, and is passcode and face-scan protected. If in any case of loss or theft, the phone has software enabled to wipe all information on it from an external device. 


Contact Us

Sometimes you may want to talk to us about your data. We keep in place a varied option system where you can request information on why/what/when regarding your data, and also if wish to have it erased, rectified, or updated.

The best way to talk to us about your information is to email us via selina.skullpturas@gmail.com with your name and your order number. That way we can cross check your identification before discussing any of your personal details with you. 



Policy Updates

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version.

This policy was last updated on 01st March 2021. All Policy factors have been implemented and followed correctly on this date.


Privacy Policies of external websites we use can be found and read below.


BigCartel

Paypal

Facebook

Pinterest

Instagram

Google Analytics

Stripe